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Support

Last updated: October 22, 2026

Need help with Roomie Cafe? Reach us directly at [email protected]. Many questions are answered below, and prices are on the pricing page.

Common questions

Is Roomie Cafe free?

Yes. The focus timer, focus areas, sharing what you got done, following friends and seeing who is focusing right now are all free. Supporter is an optional subscription that funds the project; see the pricing page for what it adds.

How do I sign in?

With your Google or Apple account, on the web or in the iOS app. Use the same one everywhere and your sessions, focus areas and followers come with you.

How do I delete my account?

Open Settings, choose Delete account and type DELETE to confirm. This is permanent: your profile, every focus session, focus area and reflection, and your comments and reactions are removed. If you cannot sign in any more, email us from the address on the account and we will delete it for you.

How do I cancel Supporter?

Cancel in Settings if you subscribed on the web, or in your Apple account if you subscribed in the iOS app. You keep your Supporter benefits until the end of the period you paid for.

Can I keep my sessions private?

Yes. Turn on Private account in Settings and people have to ask before they can follow you. Your sessions stay out of Explore, and strangers see only your name, follower counts and focus time.

Do I need a webcam or a schedule?

No. There are no video calls and nothing to book. You press start when you are ready, and the people you follow see that you are focusing.

Is there an Android app?

Not yet. On Android you can use Roomie Cafe in your browser at roomie.cafe; the iOS app is on the App Store.

What we can help with

  • Account access and sign in issues (Google or Apple).
  • Bug reports or unexpected app behavior.
  • Data and privacy requests.
  • General product feedback and questions.

Include this in your message

  • The email address linked to your account.
  • A short description of what happened.
  • Any relevant screenshots and approximate timestamp.
  • Your device/browser information, if available.

We are a small team and will respond as quickly as possible.

Cookies & analytics

Roomie uses essential cookies to keep you signed in and a first-party cookie to remember your choices. If you accept, we also record sessions, capture interactions and keep an analytics ID on this device, using EU-hosted analytics, to understand how Roomie is used and fix problems — never for advertising or cross-site tracking. Signed-in accounts send a few essential product events either way, stored nowhere on your device; you can switch those off in Settings. Read our privacy policy